A Day In The Life…
Hectic as day-to-day life is at Harris Lamb, one critical aspect to maintaining our success is the fact that we take the time to share insight and feedback. That’s what enables us to be proactive on our clients’ behalf, and understand what needs can be met to suit any number of parties.
That insight might be as simple as taking the time to share inter-departmental updates, attend industry briefings, or inviting clients, political figureheads or bankers into our officers to present to the Harris Lamb team and advise us on the financial and political landscape.
Once a year, the team takes a day out to attend our annual conference; an event that sees team members brought together from different divisions to work together, research various aspects of the industry, forecast future changes in the economic and construction climate, and not only share their findings and conclusions, but brainstorm further activity to keep the business at the top of its game.
This month, we were fortunate enough to choose one of the most glorious days the year has so far had to offer for the conference; and more fortunate still in having chosen Worcestershire County Cricket Club as its setting – nothing like views of the city’s stunning Cathedral and acres of cricket green unfolding ahead of you in the sunshine to stimulate the mind…
Every year, we invite key external speakers to join us, update us on their business, their intentions, and ultimately, to tell us what else Harris lamb can do to help them advance their business further.
This year, we were joined by Steve Wilkinson of Dignity Funerals, a long-standing client of Harris Lamb, who explained more about the business’ growth plan and Dan McGowan of house-builders Taylor Wimpey, who took us through the business’ progress to date, commented on the impact the economic downturn had had on the sector, and advised how the company will be moving forward and how our team could help.
Finally, we were joined by Ralph Minott of the region’s famous Calthorpe Estate, who provided a fascinating insight into the history of the area, its principles, challenges, and the steps taken to future-proof the area.
As always, we valued all of the advice and intelligence shared by our guests, and cannot thank them enough for taking the time out of their schedules to help enhance our team’s knowledge.
While making time to take the entire team out as one to benefit from these events can be a logistical nightmare, it’s something that we’re committed to doing every year to ensure that the ever-growing team understands every facet of their colleagues’ duties, and encourage each member to work alongside their peers to continue to deliver the full service team offering that has seen us win accolade after accolade for our outstanding service.
Ultimately, the secret to our success is listening, understanding, and using that insight to deliver results to our clients; and this month’s insight should help us continue to do just that for the rest of 2013.